1. The service
Xenory Labs ("we", "us") provides digital product engineering services including custom software development, workflow automation, internal tools, and strategic discovery (Busywork Audits). The scope of each engagement is defined in a separate Statement of Work or proposal agreed in writing before work begins.
2. Acceptance
By commissioning work from us — either by signing a proposal, paying a deposit, or explicitly confirming via email — you agree to these terms. If you are acting on behalf of a company, you confirm you have authority to bind that company.
3. What we deliver
We deliver what is described in the agreed Statement of Work. We will flag scope changes as early as possible. Any work beyond the agreed scope requires written approval and may incur additional fees.
4. Payment
- Fees are as stated in your proposal or Statement of Work
- We typically invoice 50% upfront and 50% on delivery; milestone billing is available for larger projects
- Invoices are due within 14 days of issue unless otherwise agreed
- Late payments beyond 30 days may incur a 2% monthly interest charge
- We reserve the right to pause work on overdue accounts
5. Intellectual property
Upon receipt of final payment, all intellectual property created specifically for your project — including code, designs, and documentation — transfers to you in full. You own everything we build for you. We retain no licence rights and impose no lock-in.
We may use open-source libraries and frameworks in your build. Those components remain under their respective licences (typically MIT or Apache 2.0), which permit commercial use without restriction.
6. Your responsibilities
- Provide timely access to systems, credentials, and stakeholders we need to do the work
- Review and approve deliverables within agreed timeframes — delays on your side may push milestones
- Ensure any content or data you provide to us does not infringe third-party rights
- Keep your login credentials secure if we provide access to a dashboard or admin panel
7. Confidentiality
Both parties agree to keep the other's confidential information private. We will not disclose your business details, systems, or data to third parties except as required to deliver the project (e.g. infrastructure providers) or as required by law. We ask the same of you regarding our methodologies and pricing.
8. Limitation of liability
We take our work seriously and stand behind it. However, to the extent permitted by law, our total liability for any claim arising from a project is limited to the fees paid for that specific project. We are not liable for indirect losses, lost profits, or consequential damages.
9. Warranties
We warrant that the work we deliver will conform to the agreed specification at handover. We offer a 30-day post-handover warranty on defects — bugs that prevent the software from working as specified will be fixed at no charge within that window. This does not cover new feature requests or issues caused by third-party services.
10. Termination
Either party may terminate an engagement with 14 days' written notice. You will pay for all work completed up to the termination date. Work product completed to that date will be delivered to you; ownership transfers upon payment of outstanding invoices.
11. Governing law
These terms are governed by the laws of India. Disputes will first be addressed through good-faith negotiation. If unresolved, they will be subject to the jurisdiction of courts in Chennai, Tamil Nadu, India.
12. Changes
We may update these terms from time to time. The version in effect at the time of your engagement governs that engagement. Material changes will be communicated by email.
Questions?
Xenory Labs · contact@xenorylabs.com · These terms were last updated on 1 June 2026.